Chatbot Solution

Chatbot is an automated chat system using artificial intelligence. This is a AI solution in automatic customer answering system. An automatic response system simulates as a real person when a customer contacts your customer service department.

Currently, the customer care department is a relatively costly and limited in all aspects such as personnel, working time. The application of a chatbot solution will remove all limitations of traditional way (using people).

Chatbot is an automated answering system

TECHNICAL METHODS

  • Building script for automatic answering system
  • Synthesizing real-life conversations according to the labeling scenario
  • Using natural language processing algorithm (NLP) to train the system based on labeled data
  • Opening API to integrate external chat systems
Chatbot is an automated answering system

DEPLOYMENT TIME

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